Shipping policy

 

SHIPPING RATES
  ·Standard Shipping: $6.99
  ·Free Shipping: Free shipping on all orders

SHIPPING TIME & DELIVERY
We strive to deliver your orders as quickly as possible. Please note that shipping times do not include our 2-5 business day processing period. Below are the estimated delivery times:

  ·United States: 10 - 15 Business Days 
  ·United Kingdom: 10 - 15 Business Days 
  ·Australia & New Zealand: 12 - 25 Business Days 
  ·France, Germany, Italy, Spain: 12 - 20 Business Days
  ·Poland, Norway, Finland: 15 - 25 Business Days 
  ·Other Countries: 15 - 30 Business Days 

SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you directly to arrange a solution.

CUSTOMS
vivlyjoy.com is not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur custom fees when they arrive in your country.

TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.

For logistical reasons, items in the same purchase may sometimes be sent in separate packages, even if you’ve specified combined shipping.
Please allow 3-5 days for the tracking system to update your information.

CONTACT US
If you have any other questions regarding your shipment or tracking, please contact our support team at: aken1019@outlook.com.